• At UCM (Unstoppable Commerce Machine), we’re passionate about making innovative products accessible to you.

• We ensure that your shopping experience is seamless, enjoyable, and tailored to your needs.

• From fast delivery to local support, we handle everything so you can focus on what matters most—creating a comfortable and stylish space you love.

• UCM.digital is the official European representative of Sofa na Caixa.
• You can check it out on their oficial page here, and in their official instagram here.

Yes, our website is secured with SSL certificates and we adhere to the highest standards of data protection to ensure your information is safe.

• You can track your order status in your customer account
• In addition to that, once your order is shipped, you will receive a tracking number via email.

We accept a variety of payment methods including Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, iDEAL, Sofort, and Multibanco.

With our local distribution centers in Portugal and Netherlands, most orders are delivered within 5-7 business days across Europe.

• We offer a 100-day return policy for all purchases.

• If you're not satisfied with your sofa, you can initiate a return through our website or contact our customer support team for assistance.

Yes, all our products come with a full manufacturer warranty of 7 years, ensuring quality and durability.

Our multilingual customer support team is available via live chat, email, and whatsapp. Visit our Contact page for more details.

No assembly is required.

Our sofas are delivered in a compact box and are ready to use immediately upon unboxing.

Absolutely!

We offer a range of colors, fabrics, and configurations to suit your personal style and space requirements.